Refund Policy

help [at] escrowvault.org

Introduction

Welcome to EscrowVault Gateway. As a diversified services company operating several websites, we are dedicated to offering our customers a variety of services with the commitment to excellence and customer satisfaction. This refund policy is designed to provide clarity and transparency regarding our approach to refunds and payments across all our platforms and services.

Non-Refundable Payments

General Policy: All payments made to EscrowVault Gateway for services rendered across any of our websites are non-refundable. This policy applies to all customers, orders, and vendors without exception. We emphasize the importance of reviewing service descriptions, terms, and conditions carefully before making a payment.

Reasoning Behind Non-refundability: Our services are tailored to meet the specific needs of our clients, involving resources allocation, personnel, and planning to ensure service delivery as per the agreed terms. Once a service has commenced or been delivered, we cannot offer a refund due to the nature of our business operations.

Service Satisfaction: We strive for excellence and customer satisfaction. If for any reason, you are dissatisfied with the service received, we encourage you to contact our customer service team to discuss your concerns. Our goal is to resolve any issues in a manner that is possible on our end.

Claims and Disputes

Handling Disputes: In the unlikely event of a dispute, we encourage our customers to reach out to us directly. Our dedicated customer service team will work diligently to address your concerns, seeking a resolution that is in the best interest of both parties.

Liability for Costs: Should a customer pursue a claim against our non-refundable policy, the customer will be responsible for any additional costs incurred, including but not limited to processing, legal, and administrative fees. We endeavor to avoid such situations through clear communication and an upfront understanding of our non-refundable policy.

Resolution Process: EscrowVault Gateway commits to a fair and transparent dispute resolution process. We believe in solving issues amicably, prioritizing customer satisfaction while adhering to our established policies.

Modifications to the Policy

We reserve the right to modify this refund policy at any time. Changes will become effective immediately upon posting on our website. We encourage regular review of our policy to stay informed of any updates.

Contact Information

For any questions, concerns, or to discuss a particular service or payment, please reach out to our customer service team. We are dedicated to providing support and ensuring that your experience with EscrowVault Gateway meets your expectations.